Popular Questions

At Fountain View, we know it's important to have as much information as you can about the services, treatments, and procedures Dr. Harden recommends. We want to provide convenient, complete answers to all of your questions or concerns, both when you're in the office as well as when you're at home. That's why we've provided this list of popular questions and our corresponding answers. Of course, if you have questions not listed here, just email or call our office!

What makes Fountain View Family Dentistry different than any other dental practice I can visit?

Our goal is to work with you so you can achieve the most beautiful smile, the best oral health, and the most favorable dental experience possible. We believe that every patient - every smile - deserves exceptional dental care, so we are dedicated to giving thorough and quality attention to your overall dental health. That dedication includes your personal comfort. Many of our patients love our relaxing spa atmosphere and can't wait to tell their friends and family about their visit. We want you to feel comfortable with us, our treatment plan for you, and our procedures.

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Do you accept referrals?

Absolutely! Often our patients have such a great experience at Fountain View that they pass the word on to others. If you heard a loved one or colleague talk about us, contact us at 770-926-0000 to schedule an appointment.

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What different payment options do you provide?

At Fountain View we offer several types of payment options: cash, check, Visa, MasterCard, Discover, and American Express for payment. If your insurance plan has a co-pay, the amount is due at the time of your visit. Any amount not covered by your insurance is your responsibility and is also due.

If you desire to set up an easy payment plan for more extensive care, we work closely with CapitalOne Healthcare Finance. When you complete your consultation, you will meet with our financial coordinator, Diane West to discuss your payment preferences as they apply to your particular treatment. She will also confer with you on insurance issues and other ways to make the dental work you need affordable. If you have any questions before your visit about finances, please call us at 770-926-0000.

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Do you accept my insurance plan?

In this day and age, insurance can be confusing. Our office is more than happy to work with most all insurance carriers by filing insurance claims for you and accepting direct payment. However, as the patient, you are ultimately responsible for your account. We would be happy to answer any more questions you may have; simply ask one of our friendly and knowledgeable team members. We are here to assist you.

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How can I safely whiten my teeth?

At Fountain View, we customize our care around your needs. In order to prescribe a particular method, we would first have to examine your mouth. If your teeth are cracked, chipped, or discolored, we may recommend one or more of our restorative services, such as veneers or porcelain crowns. Dr. Harden can evaluate your potential for whitening your teeth based on their current color and the causes of any discoloration. We may also recommend the Rembrandt Whitening Tray System as a way to white your teeth. If you are interested in whiter teeth, ask us which services or system would work.

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What precautions do you take to ensure patient safety?

As your dental professionals, we care about both your comfort and safety. Our practice follows a variety of precautions to make sure your visit to our office is a safe one. First, our team is thoroughly trained in the latest sterilization procedures and research. All of our instruments are biologically monitored to ensure quality of service. Most importantly, we have a sterilization center where we can maximize efficient sterilization and minimize the chance of contamination through human error.

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My gums bleed after I brush. Is this something to be concerned about?

Bleeding gums are the first sign of a more serious problem, typically an infection. The irritation can be caused by a variety of factors, from gingivitis to a leaking filling. Bleeding gums may also be a sign of gum disease, which affects nearly 75 percent of the population in some form. If your gums are bleeding, we recommend that you call us at 770-926-0000 to schedule an appointment. When you come in, we will complete a periodontal assessment of your mouth. This includes a review of probing depths, X-rays, a clinical examination, and a bleeding assessment. After this comprehensive examination, Dr. Harden and our staff can diagnose your condition and help you stop the problem.

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Crowns, veneers, onlays, inlays and partials. Where can I learn more about these procedures?

Often, we recommend crowns, veneers, on-lays, inlays and partials as part of a permanent restoration treatment. They last longer, look better, and are easier to wear in your mouth. When we recommend a particular treatment, we believe that you will feel comfortable when you know more about what we are prescribing. If you want to learn about these and other procedures, visit our Patient Education or Favorite Links for more information & links to Websites of some of the products we use.

Whenever you have questions, we also encourage you to ask us. As professionals in the dental field, we keep up on the latest research and findings. Dr. Harden is very personable and can answer your questions. You can also refer to CAESY, a patient education system that you can access to print information on a particular procedure that we might use.

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I want my front teeth to look better, but I do not want to wear braces. What would you recommend?

These days, there are many ways to improve the appearance of your teeth without braces. If you're interested in straightening or changing the appearance of your teeth, we offer smile makeovers consultations where you can learn how we can enhance the aesthetics of your teeth and boost your confidence. When you schedule a smile makeover, we carefully assess your needs so Dr. Harden can deliver the look you want to achieve. Using our cosmetic services and expertise, we create the look you want with study models, diagnostic wax-ups, and close-up photos of your mouth; this allows us to create a repeatable, successful outcome and results in a beautiful smile for you

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What are Smile Analysis and Smile Design?

In a smile analysis, Dr. Harden looks at all the factors that compose your smile; these are the shape of a smile, the size, the smile line, and the position of your teeth, lips, and gums when you smile. He listens to what you want to accomplish and addresses any concerns you may have.

After the smile analysis is complete, Dr. Harden begins the smile design. He will use study models, diagnostic wax-ups, and close-up photos or short films of your mouth to present an image of your new smile and the necessary steps it will take to achieve this. Then, he will review the smile design results with you and discuss the next steps to make it happen.

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